Job Vacancy

Exciting graduate role assisting with the successful implementation of and ongoing administration of any new customer account, meeting timelines and budgetary requirements. Undertaking daily tasks relating to ongoing projects, following established processes, and communicating with the internal teams, clients, and senior management. Ultimately ensuring each task is completed with all contractual/agreed obligations and service expectations adhered to.

Additionally, working with 3^rd party supply partners to achieve a comprehensive understanding of their product range and assisting the sales team to successfully implement and administer the desired product/service.

JOB FUNCTION

The position of Resource Executive is a key role and involves dealing with the ongoing/daily tasks of the outsourcing and implementation team.

• Work with the Sales Resource team to collate and prepare data for presentations by the Sales Team and act as a consultant on said data.
• Liaise with the sales team/sales resource team to identify missing data then liaise with the sales team/client to gather said data and upload to central database.
• Follow established processes for updating variable information on a systematic basis complete with robust audit trail and suggest/implement improvements on authority from the Sales resources Manager.
• Achieve Key Performance Indicators (KPIs) where specifically required in conjunction with the sales team.
• Generate management reports for agreed KPIs and ensure these are systematically produced, monitored, and delivered.
• Develop and continually enhance the policies, systems, and procedures necessary to effectively plan, monitor and record the implementation process and the day to day running of an outsourced account.
• Liaise with staff in all departments to ensure that all necessary implementation action requirements are advised in good time together with respective completion time lines.
• Liaise with all third-party service providers to ensure that all necessary implementation action requirements are advised in good time together with respective completion time lines.
• Track progress of implementation action requirements and ensure that all time line commitments are met. Resolve any delays promptly and efficiently and escalate any issues that may jeopardise our service levels and targets to the Sales Resources Team/Sales Resources Manager.
• Ad hoc project management in relation to client needs within specified timelines.

• Degree educated
• Target focused and can professionally deliver results working closely with colleagues at all levels of the business and supply partners in a sensitive and professional manner
• A self-starter who can be responsible for their own output and efficient when working unsupervised.
• The desire to undertake continuous professional development
• An enthusiastic team player with the ability to work independently
• An entrepreneurial approach and a commercial mind-set
• Positive, enthusiastic, energetic, flexible with a ‘can do’ attitude
• Approachable, open. and honest
• Ability to adapt to changing situations within a fast-paced environment
• Committed, conscientious and hard working
• Resourceful with strong attention to detail and excellent problem-solving skills
• First class interpersonal skills and strong communication skills with stakeholders at all levels
• High level of numerical understanding, preferably knowledge of how leases are quoted
• Able to work with large sets of data
• Highly IT literate with relevant Microsoft office experience, particularly Excel, Word, and Outlook
• Ability/Experiencing using IT systems
• Relevant fleet industry/motor industry experience – desirable

• Company run a Group Pension Scheme,
• Employee Interest Free Loan,
• Childcare Vouchers,
• VDU- Eye Care Scheme,
• Cycle to work Scheme
• Panto tickets

HOURS OF WORK: Monday to Friday 9.00 – 17.30 (37.5 hours per week)

HOLIDAY: 25 days holiday plus the 8 bank holidays

Vacancy Availability: Role to start April 2024 subject to satisfactory CRB check and references

HEATH & SAFETY: No current issues to report on site

Please do contact us for more information or visit our Linkedin page.