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Graduate Civil Engineering – Claims Handler

£28,000 – £34,000k
Degree Discipline & Classification
Degree Educated- Relevant Degree
UCAS Points
Job Ref

About Our Client

Culture – Everyone Matters.

Everyone has a voice and the chance to make a difference. Their training ensures everyone has the opportunity to gain funded professional qualifications and continuous personal development. Teamwork is a fundamental part of how they work and as a collective unit we focus on achieving their goals together. Having fun, working hard and sharing in the company’s success ensures they keep true to their ethos.


Provide building repairs and catastrophic disaster management. They use a mix of their own Site Operatives and a network of specialist contractors to provide repairs to varying degrees of property damage.

Company Accreditations:

The Client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry.

With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference.

They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.

Roles & Responsibilities

This is an exciting new role for a Civil Engineering graduate with some relevant experience. This involves working alongside the Civil Engineering team in the business on a range of sizeable projects. This role will be predominately office based but could also require some site visits across the UK to extract information and check damage including structural damage. The position will offer the successful candidate an interesting, challenging and varied workload as well as allowing them to develop professionally in their chosen field.

Ideally, you will be a motivated, progressive and versatile individual who can adopt a flexible approach to your role in the business and provide support to the division – an individual who is willing to go the extra mile to ensure work is delivered correctly, accurately and on time.

The main focus of the position will be:

  • To investigate highways and crown property damage claims
  • Communicate with all parties involved – over phone, email and potentially site visits
  • Establishing all technical information relevant to each claim/project
  • producing reports for claims prior to works being carried out on behalf of clients.
  • Work to deadlines as directed
  • Keep the system up to date with all relevant information
  • Work with other team members in the business to provide information and assist with any technical matters as directed.
  • Feedback to other teams on completion of claims
  • Support will be given to study professional qualifications.

Skills Required

  • Civil engineering degree
  • Excellent work ethic
  • Ability to communicate on all levels
  • Full driving licence
  • Strong attention to detail and accuracy
  • Confident communicator
  • IT literate


  • Excellent progression.
  • Company pension which increases with time served,
  • Industry leading maternity policy
  • £500 wellbeing payment at annual review,
  • Loyalty bonus at milestone years,
  • Support to continue training and paid for professional qualifications
  • Access to a Rising Stars programme and equal support for mental and physical wellbeing.

HOURS OF WORK: 8:45 – 5.00pm Monday to Friday with 45 min Lunch

HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays.  An additional day is also given for your Birthday if it falls on a weekday.

HEATH & Safety: No current issues to report on site

Please do contact us for more information or visit our Linkedin page.

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