Our client is an innovative private wealth management firm at the leading-edge of the financial planning industry. A small and fast-growing firm, specialising in working with professionals and business owners. They help their clients to visualize their financial future, plan to achieve their lifestyle goals and manage their assets to minimise tax, create, protect and preserve wealth.
They provide a comprehensive, wealth management service, which is tailored to individual requirements. Amongst many other products and services, these solutions can include lifestyle financial planning and wealth management, investment strategy, tax planning, estate preservation and specialist pension services.
With a significant client base and over £100 million of funds under management, their long-term working relationships are testament to the service and advice that they provide. As a firm, they believe in serving their clients at the highest professional and ethical standards, and are proud of our 99.9% client-retention rate. As a Chartered Financial Planning Firm, fewer than 5% of firms in the UK have advisors with the high-level qualifications held by within the company
Roles & Responsibilities
Our client is looking for a bright, conscientious experienced individual to join the client relationship & administration team. The role is extremely varied and will provide lots of opportunities to develop new skills in a friendly firm which has a culture underpinned by continuous learning and improvement.
The core responsibilities of the role are to develop long term relationships with the firms’ clients and to support the financial advisers and paraplanners with client servicing and administrative functions. This includes processing new business and liaising with external providers regarding new and existing clients.
To maintain strict confidentiality in relation to the work under taken and ensure that all confidential material is stored according to policies and procedures.
Promote and support best working practices
Deliver training to new employees as defined in the company’s business processes.
Processing new business including obtaining initial quotations, checking and sending off application forms, monitoring and chasing all outstanding items, and issuing policy documentation on completion.
Preparing client valuations – gathering details of client holdings and updating database accordingly.
Carry out research into possible solutions for clients
Build and maintain relationships through close communication (both written and verbal) with internal consultants, insurance companies/providers and clients.
Creating and maintaining clients’ files with records
Meet and greet clients
Carry out other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the post
Maintain appropriate CPD
Be computer literate, competent with Word, Excel, Outlook, etc
Be an experienced financial services administrator
Excellent written and oral communication skills
Excellent analytical and numerical skills
Excellent time management, organisational and record keeping skills
Ability to liaise in a professional and concise manner
Have at least 2 years’ experience working within an independent wealth management or financial planning firm.
Comprehensive industry experience/knowledge-pensions, investments and taxation etc
Passionate about helping other people
Have accuracy and pride in your work
Have an interest in financial markets
Can work on your own initiative and as part of a team
Friendly and approachable
Excellent communication skills -both verbal and written
Outstanding organisational skills
Be a good “team player”
Able to manager and prioritise/deadlines.
Have a methodical, ordered and structured approach to tasks.
Certificate in Financial Administration
Certificate in Financial Planning
Employer Pension Contribution
Death in Service
Health Cash Plan
HOURS OF WORK: Monday – Friday 09:00 to 17:00 – The role will be a hybrid, with home and office working
HOLIDAY: 20 days holiday plus an additional 3 days over the Christmas period & bank holidays
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.