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Claims Handler

23k – 30k
Degree Discipline & Classification
Educated to The Graduate standard
UCAS Points
Job Ref

About Our Client

Our client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry.
With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference.
They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.

Roles & Responsibilities

Our clients have a requirement for an individual with a background in insurance to work within their claims handling team dealing with a range of tasks focused around the settlement of claims arising from vehicle impact to property.   They are looking to recruit a candidate with excellent communication looking to establish a permanent career within the firm.

Duties will involve the following:

  • Ensuring you have the full facts on each case that needs dealing with prior to communicating externally with clients.
  • Examining documentation to ensure we are in full possession of the facts
  • Liaising with our Surveyor or Civil Engineer who has attended site or analysed the documentation and images provided.
  • Entering into discussions with the claimant in order to settle the claim
  • Ensuring you keep the internal system up to date and communicate any issues internally

This role offers support for development with the company and support to study professional qualifications. If you are looking for a challenging business focused role that offers variety, progression routes and training with a dynamic environment this is the role for you.

Skills Required

  • Experience within the Insurance sector – handling claims
  • Ability to work to deadlines
  • Personable and approachable
  • Looking for a career, further training & progression
  • Ability to communicate effectively on all levels
  • Excellent attention to detail
  • Analytical
  • IT literate and able to pick up new systems
  • Ability to work on own initiative and manage own workload as well as add real value to the team
  • Ability to negotiate


  • 25 days plus bank holidays.
  • Excellent progression.
  • Company pension.
  • Support to continue training.


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