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Systems Manager – Logistics/ Strategy/Projects Implementations

Location
Northamptonshire
Salary
up to £37K
Sector
IT
Degree Discipline & Classification
Relevant degree or equivalent
UCAS Points
N/A
Job Ref
TGR2094

About Our Client

Our client is a of group of companies involved in various logistics activities including same day, rework and contract warehousing & distribution across the UK.

Our client specialises in secure logistics for various business sectors but primarily high value & beauty. Their supply chain solutions include contract warehousing, as well as value added services such as rework or repack, eCommerce and reverse logistics. Clients can ensure peace of mind with their fully managed services and dedicated fleet and drivers.

Our client offers customers a fantastic prime location, positioned in Northamptonshire.

Our client is a fully modern distribution group offering highly responsive and agile logistics to help you manage seasonal and peak demands. They regularly provide same day deliveries.

Roles & Responsibilities

  • Integration, migration, automation, and modifications of all IT systems.
  • Support in the tender response process for new business opportunities.
  • Develop and implement client IT solutions as part of the client onboarding process.
  • Develop IT systems and processes to ensure maintenance of leading logistic service products.
  • Developing client on boarding project plans in conjunction with suppliers, internal stakeholders, and clients.
  • Establish and lead implementation meetings with suppliers, stakeholders, and clients.
  • Become the primary IT contact for all IT suppliers, including support services, WMS systems, TMS systems and IT hardware.
  • Support in the training of users on key software packages used by Our client i.e., WMS, TMS etc.
  • Become the site “superuser” in Access Delta, Roadtech and Paragon.
  • Facilitation and coaching to enable best practice programme management.
  • Taking responsibility under the direction of the Managing Director for the continued implementation of Business excellence within the function, to improve processes, capability, and compliance in line with business set targets.
  • Support cross functional improvement activities across the group, developing a high level of technical knowledge across all key functions.
  • Responsible for ensuring the best level of service is always given to both internal and external customers.
  • Solving customer queries and issues in a timely manner.
  • Work closely with the Customer Service/Key Account teams to implement solutions to system issues, minimise manual order entry and manual processes.
  • Strive to improve and streamline processes.
  • Actively share and promote best practices with your colleagues and the our client’s network.
  • Develop and maintain effective working relationships to ensure appropriate information flows and effective resolution of any issues.
  • Ensure the high level of Health, safety and welfare of self and others.
  • Keep work area clean and tidy.
  • Offer solutions and challenge suggestions enabling continuous improvement and be adaptable and flexible in your approach to work.
  • Able to cover a variety of different/additional tasks.
  • Perform any other reasonable request.

Skills Required

  • Relevant degree or equivalent
  • Demonstrates initiative
  • An interest in current and emerging technologies
  • Excellent level of IT competency to practitioner level
  • Analytical and logical thinker
  • The ability to apply intellect as well as having a hands-on approach
  • Commercially minded and innovative
  • Always looking at ways to improve professionally and personally
  • Committed, strong work ethic
  • Confident communicator – verbal and written
  • Experience of working in a busy distribution environment, IDEALLY working with TMS and WMS systems
  • Passionate and enthusiastic in approach to work
  • High level attention to detail
  • Quick thinker, able to act decisively in a fast-paced environment
  • Driven to deliver customer excellence and be dedicated to finding a resolution to your customer queries
  • Self-motivated and act as the ‘go to’ person
  • Good listening and problem-solving skills
  • Confidence, patience, politeness, tact, and diplomacy, when dealing with difficult situations
  • Creative thinking, to be able to come up with new ideas and solutions to improve and develop IT
  • Ability to work well under pressure and manage time effectively
  • Takes responsibility and ownership and always commits the time required to get the job done
  • Promoter– constantly looking to spread and develop a customer focused culture throughout the company.

Benefits

  • Contributory pension scheme (EE 5%, Company 3%)
  • Rewards website which is a dedicated voluntary benefits scheme, so employees can take advantage of any of the offers available including: entertainment/health/finance/motoring/travel/shopping discounts
  • Employee of the month award, employee of the month
  • Free car parking.

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