Educated to The Graduate standard- Relevant degree
About Our Client
Our client provides many of the UK’s most recognised financial brands with market leading software to support Training and Competence, Learning Management, Quality Assurance and Customer feedback.
They have many years of combined experience in the financial services sector showing their understanding of the needs of the industry and the challenges customers face. They constantly refine modules to improve performance, sales quality and the customer experience.
Our client understands the importance of management information in keeping business both efficient and compliant. The interoperability of their modules enables customers to drive improvements across business units.
Roles & Responsibilities
As a member of the implementation team you will have intricate knowledge of our client’s products and will be able to configure and customise these products to meet client demands.
Develop solutions through customising and configuring the product set
Responsible for the technical delivery of key components that form part of larger client solutions
Responsible for the technical delivery of small end-to-end client solutions
Author high quality technical documentation that supports downstream activities
Work with the wider team to provide timely support and assistance to existing clients utilising solutions
Continual review and enhancement of the development processes and procedures with a focus on quality and ‘do it once, do it right’
Support the project team in the overall delivery of high quality client solutions
Assess and communicate assigned activity progress based on ‘Earned Value’ principles
Identify and escalate possible project risks and issues early in the project life-cycle
Adherence to quality processes and procedures
Work with clients and the wider implementation team to design and estimate technical solutions
Undertake, contribute to and analyse the output of client workshops to gather high quality technical and business requirements
Provide training on products to small ‘focused’ client audiences
Support and develop the positive team working culture within projects
Undertake administrative tasks as required as part of your day to day activities
3 years plus experience in a professional services / IT environment with some knowledge of software development lifecycle principles and methodologies
Working knowledge of SSRS Reporting, SQL and Java Script
Knowledge of software installation / technical environment creation an advantage
Experience of working with minimal guidance and ability to demonstrate initiative
High level of professionalism and organisational skills
Ability to work under pressure to achieve deadlines and outcomes
Strong collaboration skills and motivation to build long term relationships
Ability to maintain successful and productive relationships with both internal and external stakeholders
A willingness for occasional travel to client sites as required