Financial markets firm. Whether trading Shares, FX, Indices or Commodities their powerful trading strategies combined with their comprehensive support package, enables people of all experience levels to earn a lucrative tax-free income from trading. Their founders have always believed that trading is a business that needs to be learnt. Good traders are not lucky. Successful trading requires an understanding of the markets and an appreciation of the rewards and risks involved.
The trading indicators and concepts were first used by institutions and brokers as a trading tool to promote more disciplined trading. The popularity and more importantly the success of the analysis prompted the development of the company indicators for use by individuals in the retail market.
The concept for the indicators and strategies was a collaborative effort in 2003 between a number of successful full-time traders and IT professionals with combined experience of over 90 years.
PURPOSE OF ROLE:
You will be responsible for new client set-ups and queries and registering them for our online training programmes. As a vital point of contact post-sale, you will be developing relationships with clients, making sure they have been set up correctly and that any issues are highlighted and either dealt with there and then or escalated to the correct department to deal with. You will also be expected to work closely with the Customer Service Manager, IT department and Company Directors to ensure you are operating in line with the standards of the firm.
You will also be given various Office Administration duties including printing, binding, filing, note taking, ordering stationary and generally ensuring the office is running smoothly.
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