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Business Energy Specialist

Location
Leicestershire
Salary
£18,500
Sector
Energy and utilities
Degree Discipline & Classification
All degree disciplines
UCAS Points
N/A
Job Ref
TGR 1908

About Our Client

This business is a renewable energy supplier making waves in the industry.  As an agile and innovative start-up, it brings bold new products to the market and champions fairness and transparency, all while maintaining an excellent standard of customer service.

The business was founded on a few key principles:

1: They provide green energy to the mass market

2: Also provide fantastic customer experiences (say goodbye to long call waits and hello to a transparent and consultative customer experience)

3: Invest heavily in technology to create slick experiences and modernise a dated industry

Five-star rating on Trustpilot (highly unusual for an energy supplier!) They have recently partnered with a legendary UK multinational retailer to relaunch energy. Also, the official energy sponsor of a huge football club!

An excellent chance to join an exciting scale-up business within the energy supply sector – one that’s at the forefront of changing the landscape of the energy industry. A job with them offers the best of both worlds: on the one hand, backing from a large, well-capitalised corporate, and on the other, the dynamic working environment of a start-up company.

Roles & Responsibilities

An exciting opportunity to join a forward-thinking employer in a business operations role, with a real focus on providing customer excellence.

TRAINING:

During the first few months with the company you will be provided with training and 1-2-1 time in order to understand the industry and every aspect of the role. You’ll also have opportunity to visit and work from the company’s offices in London & Brighton.

If you are a natural communicator, enjoy building relationships with clients, resolving problems and providing excellent service, then this is the right role for you. With scope to progress with this growing firm, you will start your position within the Business Operations team.

KEY RESPONSIBILITIES:

You’ll be responsible for the full cycle of business operations, from customer services and quotes through to metering, payments and ad-hoc projects. In doing so, you’ll master a complex industry whilst gaining a wide range of demonstrable skills and, thanks to the business’ diverse portfolio of customers (from independent high street shops right through to large corporate clients), be interacting with a wide range of individuals and fielding diverse questions that will keep you learning each day.

Our client really values proactive people who can think on their feet, but you’ll also be supported and offered continuous training from approachable and knowledgeable colleagues, and if you fancy learning new skills on the job then they’ll help you make it a reality.

Skills Required

  • Degree educated
  • Flexibility
  • Quick learner
  • Ability to take the initiative and think outside of the box
  • Energetic
  • Team player
  • IT Literate
  • Ability to build professional customer relationships
  • Excellent customer service skills
  • High standard of verbal and written communication
  • Emotional intelligence
  • Committed to continuous self-development
  • Independent and self-motivated
  • An organised approach
  • Self-awareness
  • Solution Driven

 

 

Benefits

  • 23 days holiday plus bank holidays
  • pension contributions following completion of the trial period

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