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Building Solutions Support Executive progressing to Team Leader

£25,000 - £28,000 DOE
Degree Discipline & Classification
Educated to The Graduate standard
UCAS Points
Job Ref

About Our Client

Our client provides building repairs and catastrophic disaster management. They use a network of specialist contractors to provide repairs to varying claims as well as handling insurance claims relating to property damage.

Company Accreditations:

Our client is passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry.

With roots firmly in repair and construction, dealing with unusual and sometimes unconventional projects, they have set out to become a repair and construction company with a real difference. Take a look at their capability and you will see they are willing to venture into more niche projects as well as everyday repairs and construction schemes. Whatever they do, customer service, brand protection and delivery lie at the heart.

They are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role.

Our client currently has an opportunity within their Building solutions division for an experienced professional from a claims/construction background to join and really add value to the business.

Roles & Responsibilities

To join in this more experienced role you will require analytical skills, attention to detail but with the attributes to step up to a team leader role in the near future.  You must be organised, inquisitive and generally organised.


Duties will involve the following:

  • Ensuring you have the full facts on each project/repair that needs completing prior to communicating externally.
  • Organising site operatives regarding the job/project/repair they ned to work on
  • Ordering materials and keeping within costs
  • Ensuring the jobs are running on time
  • Managing the jobs from start to completion and dealing with any issues
  • Ensuring you keep the internal system up to date and communicate any issues internally

This role offers progression into leading the team and becoming part of the management structure of this growing business.

If you are looking for a challenging business focused role that offers variety, progression routes and training with a dynamic environment this is the role for you.

Skills Required

  • Proven claims handling/construction sector experience relevant to the role
  • Experience dealing with customers over the telephone
  • Ability to work to deadlines
  • Personable and approachable
  • Looking for a career, further training & progression
  • Ability to communicate effectively on all levels
  • Excellent attention to detail
  • Analytical
  • IT literate and able to pick up new systems
  • Ability to work on own initiative and manage own workload as well as add real value to the team


  • Excellent progression.
  • Company pension.
  • Support to continue training.


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