With a wide variety of prestigious clients, this large firm have grown from strength to strength over the years.
Whilst retaining a lot of its customer base over the years our client’s expansion has continued and now possess Corporate Membership of BICSs and obtained accreditation with Altius and Safe Contractor.
The company has also gained accreditation with National Academy of Crime Scene Cleaning. Throughout their history their main principal is to work with customers who want a quality service forming a good understanding of what they need and to form a good working relationship.
Many of the team are long-serving members of staff. They do not use temporary or agency people. They prefer to develop their own skills in-house… and it shows. Our client has grown at a rapid rate over the past few years and need dedicated professionals who want to really make a difference and be a part of this amazing environment. Having the right attitude is key in their team.
Roles & Responsibilities
Managing the GOLD/BLUE CHIP CLIENTS and deputising for the Ops Manager.
Clients – to include commercial premises that include multi-sites for some firms, schools, dentists, doctors
Locations mainly focus around the Northamptonshire with some need to travel to one off sites in different regions of the UK.
Key responsibilities include:
Managing blue chip clients regarding any issues on site and resolving problems in productive and positive manner
Mentoring Area Managers/deputising for Operations Manager and really stepping up to resolve client/operational issues
building relationships with clients and staff on site
recruitment of cleaners for new contracts and ensuring ID is taken as part of the process, ensuring new employees have all relevant documentation
training of new starters and ongoing training for contracts
providing head office/operations manager with updates regarding concerns on contracts
contract site audits
carrying out health and safety checks including PAT checks are up to date
ensuring store cupboards are kept in good order for each site and stocks are correct
ordering of cleaning products on a monthly basis through head office
identifying opportunities for additional works on each contract liaising with head office regarding staff wages
attending office management meetings as required
making suggestions for operational improvements
Extensive experience managing contracts within the commercial contract cleaning industry
Excellent work ethic
Strong communication skills with proven ability to develop relationships
Good understanding of the equipment used in the cleaning industry
Good interpersonal skills
Ability to communicate on all levels
Ability to prioritise and understand which tasks have greater importance
Flexible approach to work and people including travelling to sites to manage contracts effectively
Can do attitude
Ability to work on own initiative and manage own diary
Full clean driving licence
Honest and trustworthy
Company vehicle for business use,
Sector relevant training and support to study further qualifications,
IPAD provided for business use.
Discuss this opportunity with us
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